“In our bodies, in this moment, there live the seed impulses of the change and growth we seek, and to awaken them we must bring our awareness into the body, into the here and now.” – Pat Ogden
Our goal, as a group and each provider individually, is to be as compassionate, non-judgmental, and accepting as possible. We strive to create a safe, comfortable atmosphere wherein you will feel relaxed and able to be open and honest about anything going on in your life that you would like to discuss, even if it is a difficult topic.
Where do We Start?
Virtual Platforms We Use
Our providers use one of two platforms (They each have a primary, then use the other as backup.)
Doxy.me – this platform means that you have the exact same link each time you meet. You log in to a “Waiting Room” through your web browser and your provider will let you into the main “Therapy Room”. You do not need to download anything special, regardless of the device you log in from.
GoogleMeet – this platform uses a different link each time, and the link will appear on your GoogleCalendar (if you use it). This platform occasionally has you wait to be allowed “in” to the meeting, but often lets you in (if you happen to know what decides this feel free to let us know – 2 years in and we haven’t found the pattern 😂). If logging in from a PC/desktop/laptop you do not need anything special for this platform. **If you are logging in with a mobile device (Phone, tablet, etc.) you will need to download the GoogleMeet app prior to being able to log in. Alternatively, you can access GoogleMeet through your GMail app (toggle between tabs at the bottom of the screen in GMail).
What to Expect in Letter Writing Session
You will be asked to fill out minimal paperwork, and together you and your therapist will review the contract for your sessions together. The focus of these sessions is to help write a letter that is as accurate as possible to meet your needs. However, we are not interested in asking you to explain or ‘prove’ your gender journey to us. We write the letter during the sessions together to ensure that what is written feels as accurate and affirming as possible while meeting doctor and insurance requirements.
What to Expect in the First Session
Please log in a few minutes early in case there are any tech issues so that they can be resolved and you can use as much of the session time as possible to meet with the provider. You will have already been sent paperwork through our *Patient Portal*, and together you and your provider will review the documents. If you plan on using insurance, please be sure to send us both sides of your insurance card and ID before your session (Send it to firstname.lastname@example.org). **Add hyperlink to patient portal**
After you have reviewed the paperwork (usually about 5 minutes), your provider will ask you what you would like to discuss. While there are a few major items they need to make sure are covered in the first session, we generally like to let you have control in the direction your sessions take. If this is too overwhelming, or you feel unsure of where to start, your practitioner will be happy to work with you to find areas that would be helpful to cover. Often you may have a few topics that you and your provider make a note of bringing up in the next session because you didn’t have a chance to cover everything.
The final item your provider will cover in the last few minutes of the session is scheduling and payment. You and your practitioner will find a time to set as a regular meeting, and then they will accept your payment for the session.
About the Environment
We strive for the office to be a comfortable place for you to relax and share whatever may be on your mind. As such, the furniture is comfortable and there is always water, hot tea, and snacks available for your enjoyment. In addition, there are white noise makers outside the doors of each office to further protect your privacy and confidentiality.